Privacy Policy
Last updated: 28/09/2024
At ICTProTools™, we respect and protect the privacy of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the GDPR.
1. Data Controller
The data controller of personal information is ICTProTools™, represented by Maël Debois, located at 229 rue Saint-Honoré, 75001 Paris, France.
2. Data Collected
We collect the following types of data:
Identity Data: name, first name, email address.
Connection Data: IP address, browser type, visited pages, connection logs.
Payment Data: managed via Stripe, we do not store your credit card information.
Account Data: First name (for display purposes), email address (for login), TradingView ID (for indicator access).
3. Purpose of Data Processing
We use your data to:
Manage your user account.
Facilitate transactions and payments through Stripe.
Ensure the proper functioning of our services and the security of the website.
Send you confirmation emails, invoices, and communications related to your account or purchases.
4. Data Sharing
Your data is shared only with the following parties, strictly for the purpose of providing our services:
Stripe: for processing payments.
Auth0: for managing authentication and logins.
Hostinger: for securely hosting the website.
We do not sell or share your personal data with third parties for commercial purposes.
5. Data Security
We use strong security measures to protect your data, including SSL encryption and secure systems to protect data stored on our servers.
6. Data Retention Period
Your personal data is retained as long as you maintain an account on our website. If you terminate your account, your data will be deleted within 3 months, unless legally required otherwise.
7. Your Rights
In accordance with the GDPR, you have the following rights:
Right of access: You may request a copy of your personal data.
Right of rectification: You can correct any inaccurate or incomplete data.
Right to erasure: You can request the deletion of your data.
Right to data portability: You may obtain your data in a structured format.
Right to object: You may object to the processing of your data at any time.
To exercise these rights, please contact us at contact@ictprotools.com
8. Cookies
We use cookies to enhance the user experience on the site. Cookies allow us to track visits and interactions with our website. You can configure your browser to refuse cookies.
9. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. Changes will be posted on this page and, if necessary, we will notify you via email.
10. Contact
For any questions regarding your personal data or to exercise your rights, you can contact us at contact@ictprotools.com.
